Running Windows 10 Home - version 1709 - Build 16299.192. Western Digital My Cloud EX2 Ultra -- Windows 10 does not recognize / cannot locate I recently purchased a new desktop running Windows 10 and also have two laptops running Windows 10/ I have a MyBookLive NAS already set up on our network. This is a real problem ⦠A firewall that blocks TCP port 445, or TCP port 5445 when using an iWARP RDMA adapter, can also cause this issue. My Cloud for Android. After researching it appears a lot of the NAS units are having issues. WD Access for Windows. Note: Windows 10 Pro: SMB 1.0 CIFS File Sharing Support, Automatic Removal, Client and Server and SMB Direct are checked. I can create "Network Locations" to the shared folders but there are file size restrictions when using this method. IP address: MAC address: Searching for your device⦠Be sure your device is on and connected to the same network as this computer. I also have Windows 10 PC / WD 3TB external Hard drive (plugged into a router port) / Apple TV (4th Gen.) / TP-Link Archer C7 router (WD is seen). WD My Cloud EX2 Ultra Diskless 2bay 1GB DDR3 NAS (WDBVBZ0000NCH-EESN) at great prices. Hi I have a Western Digital My Cloud (4TB) gigabit NAS. Yeah, my 4-bay WD My Cloud Pro is connected to my router via Cat5E. I'm able to access files (via app) as well as WD MyCloud settings (via IP address) from Android tablet. Not sure if the WD MyCloud Mirror offers the same menu/settings options. How To Map a WD Network Drive on Windows 10 Answer ID 25436 Mapping a network share on a Windows 10 computer allows the ease of use and access to network storage content. Is there a general work around or a fix in the process as WD said they did not know when something would be accomplished on there end. Now it wont show up on my PC on network. My PC would never connect with the NAS shares. Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center ... Can you see the NAS with the WD My Cloud app on that PC? In the Already Added section, swipe MyPassport and tap the settings icon. My Cloud for iOS. Example "\\mycloudpr4100" (without quote ⦠Most technical support questions can be answered through our knowledge base or email Clearly the problem is sharing with Windows ⦠Tap the menu icon in the top left corner. By clicking the Get started button, you consent to the WD license agreement and privacy policy. Press Windows key + R Type: optionalfeatures.exe Hit Enter Scroll down to SMB 1.0/CIFS File Sharing Support Tick the SMB 1.0/CIFS Client Untick SMB 1.0/CIFS Automatic Removal and Untick SMB 1.0/CIFS Server Click OK Restart if prompted. Same here with WD MyCloud EX2. The WD My Cloud EX2 is the newest addition to WD's family of NAS devices and is designed specifically for small businesses, pro users, workgroups and anyone else who are serious about a reliable way to save, share, back up, stream, and manage up to 8TB of data. windows user credentials for ownership of a WD My Cloud NAS, permission ⦠I have been told that the Western Digital My Cloud EX2 NAS probably would not work with Windows 10. I can create Public or private shares and have read /write permission that work perfectly in windows explorer (windows 7)... Home. Product Marketing Manager, takes you through setting up your WD My Cloud for a Windows computer. WD My Cloud Mirror Setup for MAC. I see the Hard drive folders on an SMB share with Infuse 4 (free), but all the folders say they are empty (nothing to see here). Full product description, technical specifications and customer reviews from BT Shop When I attempt this in my Windows 8.1 device the unit is accessible via SMB. We have a WD MyCloudEX2 working as a data storage in the office. Connecting to your device⦠Connected . Best Practices while using Plex Media Server on a My Cloud or My ⦠I have been told that the Western Digital My Cloud EX2 NAS probably would not work with Windows 10. Important: My Cloud, My Cloud Home, or My Passport Wireless products are not detected under Windows 10 Network For My Passport ⦠WD Sync for Windows. Tap SD Card, and then tap Import. I've tried multiple times using different PCs to no avail. Additional troubleshooting steps you can attempt: - shut all computer ⦠I have been unable to see my WD PR4100 to read files, although I can access the drive via IP address for admin purposes. How are the settings configures on the NAS itself when seen through the browser dashboard as an administrator? Do you have all the permissions? I upgraded my wireless router from a Cisco Linksys E2500 to an EA7500 V2. WD Software; Product Firmware; Product Downloads; Warranty & Returns. Only 2pcs and 1 laptop connected. You may have been using your WD NAS for some time, but one day, its network share â the âdriveâ that you directly access â can no longer be seen in Windows 10. WD SmartWare. Also setting up 'map network drive' doesn't work. I have a WD My Cloud EX2 NAS with a configured public share, I can access this share from my windows 10 laptop, windows 10 desktop and android phone without issues or authentication. Backing up Windows or Mac to WD Network Attached Storage (NAS) This article explains how to perform a backup to a My Cloud, WD Sentinel or My Book ... What Is and How To Access a WD Product Dashboard. Sky Hub -> Netgear ⦠Friday, June 21, 2019 7:50 AM. WD Access for Mac. After researching it appears a lot of the NAS units are having issues. All three ⦠WD Service and Support Should you encounter any problem, please give us an opportunity to address it before returning this product. Install the WD Sync software on your Windows computer. But my mybook live still only shows up as a media device (twonky). Is there a general work around or a fix in the process as WD said they did not know when something would be accomplished on there end. Warranty Services; Warranty Policy; Data Recovery; Shipping Addresses; Warranty Status; ⦠The EX2 is a feature-rich, stable, and secure network ⦠I've been using a WD My Cloud EX2 Ultra with no problems until a few days ago. There are also other problems associated with this issue. I recently purchased a new WD MyCloud EX2 Ultra NAS. Windows 10 detects both drives in the "Network" environment, both as Media and Storage devices. Interestingly, I could ping the NAS and even access ⦠Update Firmware on your My Cloud Make sure you have the WD My Cloud software installed (NOT THE WD SMARTWARE SOFTWARE) Plug in your external USB drive into the back of your My Cloud (make sure you remove the password requirement for the From your Windows PC launch the âWD My Cloudâ ⦠When I try ip address from Chrome I get error: ERR_CONNECTION_TIMED_OUT. This is how I had it setup. I can no longer copy back ⦠Home. Step 2: Select the My Cloud ⦠Since the latest major Windows 10 update, I can no longer access my Western Digital MyBookLive through "This PC". After another 5 days reloading, rebuilding and ⦠WD MyCloud ⦠My Cloud; My Book; Internal Drives / SSDs; WD Elements / WD easystore; Embedded & Removable Flash; WD ReadyView; Legacy & Other Products ; Downloads. IP address: MAC address: My Cloud devices found. Everything seemed to work okay until I tried to map my shares from the NAS. Click and open the Search Bar in Windows 10 Type Windows Features in the search bar Click Turn Windows Features on or off; Scroll down to SMB 1.0/CIFS File Sharing Support; Check the box net to SMB 1.0/CIFS File Sharing Support Click OK to accept the changes and reboot; Just give that a try. Windows 10 my book live - I followed the instructions to turn on smb1 access in windows 10 features. The only way it will work is if I plug it in directly to my PC which I can't do as I only have 1 ethernet LAN port which I use to connect to the internet. Here I've mapped 5 folders.... @tlfmd, "If" you can see the NAS in Network locations you can open Run and type the name of your NAS (as seen in the network) proceeded by double back slashers. I enabled the Administrator account on my laptop, logged in, and am able to see, read and write ⦠Via SMB I cannot reach the Live Duo device. Download the WD Sync for Windows from the Western Digital official site. I try ⦠Windows 10 Home: SMB 1.0 CIFS File Sharing Support, Automatic Removal, Client and Server are checked and SMB Direct is not an option. - change Max SMB protocol. The installing process will take a few minutes and you need to wait patiently. Extract the contents of the zip file to a location on your Windows computer. New PC has it listed as storage and will open dashboard via IP address over the internet. File Sharing. We ⦠Storage & Backup. All was working fine. This article explains the purpose of a Dashboard. In this video, Matthew Bennion, Sr. text/html 6/21/2019 7:52:45 AM ⦠Third Party Apps GPL Codes. WD Sync for Mac. This indicates a problem with the underlying network or transport, such as with TCP/IP, and not with SMB. I believe ⦠The firmware on both devices is the same, ⦠The My Cloud failed to recognise the My Book. This is a ⦠I just recently replaced my hard drive, and did a clean install of Windows 10 Pro x64 v1809. - Eileen's Lounge ⢠View topic - My Book Live or Duo Not Detected on Windows 10 Network My Cloud Mac Software Download Wd Windows 10; Summary : On your mobile device, launch the WD My Cloud mobile app. It's no longer visible in file explorer network. However I previously could access through windows explorer but on new system cant. After many days of correspondence with the excellent WD user community, and the WD support desk, the problem was diagnosed as a faulty USB port, and the My Cloud was duly replaced by WD with a new (reconditioned) My Cloud. It's too ⦠My Workaround: Network Settings menu, Windows Services: Max SMB Protocol set to SMB1 ( Default SMB2 )- that fixed it for me. However, I did a clean windows 10 install of another desktop and the exact same share keeps asking me for authentication now and ⦠From an SD Card â Using the WD My Cloud ⦠The âNetwork Browseâ function has been disabled on Windows 10 v1709 and higher; Guest access in SMB2 has been disabled by default in Windows 10 Fall Creators Update version 1709 and higher; Connect, Access and Map a My Cloud password protected Private Share before accessing the Public share; So, ⦠Product Firmware Product * If your product is not listed above, please visit the product page. The NAS links in Windows File Explorer will only lead you to the login page for the WD NAS management page, not the actual drive where you can directly read, ⦠To open your My Cloud Dashboard: Windows: Open a web browser and type in //devicename (or device IP address) to the web address bar; Mac OSX: Open a web browser and type in //devicename.local (or device IP address) to the web address bar; Click on the settings option on the top menu; Select the firmware tab; Select â¦
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